patient management

Cathy Milne's picture

by Cathy Milne APRN, MSN, BC-ANP/CS, CWOCN

A lovely elderly woman came into the office last week with perfectly coiffed silver hair and a sparkle in her steel blue eyes. She said to me, “Dear, I love that commercial with the copper pipes!” Thinking that I missed the latest and greatest TV event, I asked her to describe it to me. “It doesn’t really matter that it was creative. I am those copper pipes.” Aha! A psychotic patient, I thought. She zeroed in on her goal. “I want that pill that helped the copper pipes! May I have a prescription for that today, Honey?”